Booking on a Course
Our courses are limited in places and allocated on a “booking on payment” basis (which can be done online via paypal, or interntet banking if you prefer, contact us on firstname.lastname@example.org for details). So please do book early as these may sell out and leave you disappointed.
Cancellation by Delegates
Why we can’t offer refunds or move you to a different workshop, AND stay in business
For our workshops to be worthwhile, we need to keep an eye on the numbers.
In this section, we explain how it works – and the impact of people cancelling on the viability of a workshop
To create a workshop, we need to work with numbers:-
- Costs of the workshop – petrol + location hire + models + misc (£)
- Number of delegates needed
- Number of delegates booked
- “Worth doing” workshop rate (£/hr)
- Workshop Length (h)
So here’s how it works – the numbers are chosen for ease, rather than actual real values
The plan – Portrait workshop, 4 hours, 4 photographers and 1 model
Costs = £5 (petrol) + £15 (hall hire) + £20 * 4 (model for 4 hours) = £100 COSTS
Lets say we need to make £20 per hour to make it worth while
We get the following numbers
|Number of delegates needed||4|
|Number of delegates booked|
|“Worth doing” workshop rate (£/hr)||25|
|Workshop Length (h)||4|
|Costs of the workshop – petrol + location hire + models + misc (£)||100|
|Worthwhile if full (delegates * worth doing + costs)||200|
|Costs per delegate||50|
So in the above workshop, we have to calculate whether it’s worth running or not.
- With 4 delegates – definitely yes
- With 3 delegates – not ideal, but maybe
- With 1 or 2 – we are making nothing or losing money, so this would be cancelled
Hopefully, you can see the impact of cancellation – in this scenario you would either half our rate or make us work for £0
So just like any pre-booked tickets for the theatre, concerts, trains, flights etc, we are unable to give any refund in the event of non-attendance, regardless of the circumstances.
The only exception is if we are able to “resell” your place, which is helped if you notify us early of your cancellation. You can of course sell the place to friends.
A refund can only be supplied if your place is resold. In this event we will happily make a full refund or credit you for a future course.
Cancellation by McFade Training
We also reserve the right to cancel any workshop if there are not enough delegates, especially if we can’t cover costs for the session. In this instance, all delegates booked on will be refunded or transferred to another date. Please book as soon as possible on any course you are interested in, otherwise you may find that the course has been removed.
One of the joys and frustrations of outdoor photography is the weather. Our policy is to run workshops regardless of the weather – we feel that learning to adapt to challenging conditions is a valuable exercise. Therefore unless otherwise stated, assume all workshops are going ahead as planned. We are unable to refund anyone who does not attend due to adverse weather conditions.
Please allow sufficient time to travel to the agreed workshop start point, allowing for poor traffic and unexpected delays.
Whilst we will can wait a reasonable time for late comers, for the benefit of other paying delegates, we will begin the workshop before late comers arrive.
For single-location workshops, this will just mean missing the content at the start of the workshop – we will endeavour to cover this material later in the workshop, though may not have time to do so.
For “Discover” workshops (Cities and Landscapes), we may have left the agreed meeting point before you arrive. In this instance, it is the delegate’s responsibility to notify us (on 07766558375 or email@example.com) and make arrangements to find us.
Again, this is for the benefit of the other paying delegates to whom we shall be giving our full attention.